London GP Innovations Forum
07 Nov 2012
Broadcast from London

“Everyone has two jobs: to do what they do and to improve what they do.” Delivering great general practice services has never been harder:

● Patient needs and expectations are rising

● Workforce challenges are deepening

●Resource will at best be static

The role of general practice within the healthcare system is more pivotal than ever, from prevention to multidisciplinary management of the most complex cases.

London’s general practice community needs to raise standards and capacity, improve consistency and enhance working conditions. Meeting these challenges will require organisations that are fresh thinking and adaptable, who want to offer a new deal for their patients. Adopting a culture that supports innovation and creativity will be key.

Programme
09:20
David Griffiths
09:25
Jemma Gilbert, Assistant Director, Primary Care Transformation, NHS London
Why is innovation important?

09:35
Michelle Drage
09:45
Michellle Drage Q&A
09:50
Colum Lowe, Founder, Being Design
A designer patient's view

10:10
Jacques Mizan, London GP, Innovator, Social Designer
A GP response to the challenge

10:20
Questions and discussion
10:45
Break
11:10
Innovation workshop - tools to use
1) User led research - Becky Rowe

11:20
Innovation workshop - tools to use
2) Prototyping - David Townson

11:30
Innovation workshop - tools to use
3) Branding - Phil Nutley

11:40
Panel: Innovation masterclass
Becky Rowe, Research Director, ESRO
David Townson, Strategic Design Consultant
Phil Nutley, Founder and Creative Director, Corridor
Sanjiv Ahluwalia, Deputy Head of London School of General Practice, London Deanery

12:20
Panel response
12:25
Break
13:15
New and international models of care
Matthew Harris, Academic Clinical Lecturer in Public Health, Imperial College London

13:20
New and international models of care
Ben Richardson, Partner, McKinsey & Co

13:45
Panel: Tips for successful innovation
Tom Coffey, Associate Medical Director, General Practice, NHS London;
Matt Hunter, Chief Design Officer, The Design Council;
Nav Chana, Vice Chair, NAPC; Postgraduate Dean, GP & Community Based Education, London Deanery;
Graham Rich, Director of Health Services, The Boston Consulting Group.

14:30
Break
15:00
Hurley Group Including responses and questions from the panel
Panellists include: Chris Howroyd, Programme Manager, Health, The Design Council;
Jemma Gilbert, Assistant Director, Primary Care Transormation, NHS London;
Michelle Drage, Chief Executive, Londonwide LMCs.

15:15
Lewisham CCG Including responses and questions from the panel
Panellists include: Chris Howroyd, Programme Manager, Health, The Design Council;
Jemma Gilbert, Assistant Director, Primary Care Transormation, NHS London;
Michelle Drage, Chief Executive, Londonwide LMCs.

15:25
Greenwich
16:00
True innovation Meeting dual needs: individuals and communities, commissioners and providers
Peter Ilves GP, West Wandsworth LCG Clinical Lead, Innovators

16:20
Peter Ilves Q&A
16:25
Tom Coffey,
Closing comments and next steps

16:30
End of filming